Highlands Funeral Home
3331 Taylorsville Rd, Louisville, KY, 40205
License #-196695
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“We recently had a visitation at Highlands Funeral Home, for my husband, Mark. We had him cremated in Louisiana, and brought his ashes to Louisville. It was a very simple service. Laura Wagner helped me arrange the service and pay for everything, long distance via the phone. She was very sweet and respectful of my wishes. Highly recommend Highlands Funeral Home.”
— Denise Starr
“My sister lost her 2 dogs and 1 of her cats in a house fire. Highlands funeral home was so sweet in making sure her fur babies were taken care of. They offer free nose prints, paw prints, & fur clipping free of charge, which we were unaware of so we didn’t ask. They were able to get all 3 from her kitty & paw prints from her puppies so she has something to cherish from them. We are so grateful!”
— Kaitlin Helm
“Despite still listing it on their website, they no longer do pet cremations. I’d called in August, and was told come in before 4 any day. My chihuahua got better for a while, but I had to have him put to sleep Oct. 2. I called on my way there, was told nothing; first person I spoke with said go around, she’d send someone out; then a man told me they stopped doing pet cremation two weeks before. He kept asking me questions like if I answered right, they’d do it (nope). He then sent me to a place that charged twice as much (“I’ll call and tell them to take good care of you” — yeah right). I had been a repeat customer with both family and pets, but I won’t be coming back.”
— Ellen Biemer
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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