Russell Allen Wright, Sr. Mortuary LLC

“My mom passed away in Dec of 2024. I was very pleased with the professionalism of the staff & the flexibility for my family. My mom was absolutely beautiful. Rev. Wright listened to the details of how I wanted her hair & covering of a mark in her face. The obituaries, thank cards & memory book was also beautiful. The conducting of the service went smooth as well. My family has also used him for 2 other previous family members & there were no issues there either.”

— jessica G

“I must say this is the most unprofessional and uncompassionate establishment I have ever experienced. A few weeks ago this company was utilized to lay my uncle, a Bishop to rest and the staff was everything except compassionate. Here are a few examples. 1.The viewing was announced to be from 4pm-8pm. However, Wrights conveniently closed the doors at 6pm. With no regards to the children , family and friends that didn't get the opportunity to say good-bye. They didn't care enough to even put a note on the door to let the family/guest know that there was a change with the viewing time!! 2. Upon arriving at the grave site for a service that was to start at 3pm , there was BIG piles of dirt in the area where the service took place and the service section was NOT ready. We had Family/ Guest tripping over dirt plies!! The staff was still covering the 10 chairs that they provided for for the service of a BISHOP. !) . A whole 10 chairs...wow.! 3. Wright's staff (Rev. Wright) was supposed to over see the service and he showed up late. I don't mean 5 or 10 minutes either. When he arrived he tried to make the service about him and the reason he was conducting the service. That was blatantly disrespectful and out of place. 4.A guest/ family member asked one of the staff (the short man) for an obituary for a elder family member and he stated " what are you doing with these obituaries, plastering your walls"? How rude is that?? This entire company and the staff needs to find a new profession because caring for families after love ones transition is NOT IT!!! I did NOT give them a star by choice, It was the only way I could leave my review!!! I Would NOT recommend this company for NOTHING!!!!!!”

— katrina warren

“My cousin died at a young age and they were nothing but unprofessional as my family grieved. We knew a funeral home that provided more services, so we asked to have the body released to them. It wasn't personal or malicious. Wright waited until then to tell us that they didn't even have a refrigerator big enough for him (he was a large guy), so he'd been sitting out for hours. When the funeral home we went with came to get him, Wright wouldn't let them do the transfer in the building, which is rare. His people literally pushed the body out into the back, causing it to turn to its side. The funeral home we chose had to end up putting my cousin's body on the ground and then lifting it back on the gurney. While the body was on the ground, a Wright employee took a photo and shared it with others, including my mother, who was planning the service. He cursed at her in a text with the photo and told her that the other funeral home had dropped my cousin. (The funeral home we went with has already called her and explained the situation.) My mother contacted Wright to let him know what happened and the owner was very rude, not even apologizing. But he did basically confirm that he knew about the photo floating around. DO NOT put your loved ones in the hands of this funeral home. They're in it for the money, which they showed by knowing they couldn't store his body properly and never saying a word until we decided​ to go with someone else. When someone you love dies, you want compassion and you won't get it from them. It's sad because, as a family of great faith, we expected more from a clergy member.”

— Brianti Downing