Neptune Society
4825 E 96th St Suite 100, Indianapolis, IN, 46240
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Indiana
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“My mother chose Neptune a few years ago. As her POA, she recently passed at 102 years. she had been under hospice for over a year and upon passing Neptune was contacted by the hospice company. The transition to being cremated was done with Grace and respect. All the people that I dealt with were very kind and very efficient. I chose to also use Neptune for my own final planning.”
— Monica Roberts
“My father passed in Indiana, I live in Arizona and had been taking care of him in Indiana, where I was not familiar with my surroundings. When he passed, things could have been very difficult had he not made arrangements prior. He had signed up with Neptune Society in 1989 and had always told me just call them and they will take care of everything. How right he was. Donald Gleason (funeral director), Elizabeth, and his entire staff were kind, caring, and compassionate. They made the whole process seamless and guided me so efficiently, answering so many questions with patience and knowledge; I am forever grateful for the Neptune Society and the care they extended to me at a very emotional and complicated time in my life.”
— Karen Anderson
“My mother recently died. She had been a member of the Neptune Society since 2013. I was not aware exactly what that entailed, but her thoughtfulness and foreward thinking made it so much easier for me to proceed starting immediately after her death. The hospital notified the Neptune Society who transported her body from the hospital to their facility until the time of her cremation. I didn't know all the ins and outs following cremation. Given my mother's advanced age and the short length of time she lived near me, I opted not to have a formal funeral. Because Neptune Society is located across the US I was able to make arrangements to have her ashes placed in the Pacific Ocean, near the area she loved. The staff was very supportive. They gave me information about how to proceed with death certificates, etc. They asked about my support systems and even followed up with phone calls to see how I was doing. I highly recommend the Neptune Society”
— Kathleen Clausen
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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