John M Ireland & Son Funeral Home and Chapel

“This funeral home has been wonderful to work with. My husband passed away suddenly and the staff at John M. Ireland & Sons helped our family navigate the process of planning his cremation. Never having had to make arrangements before this, everyone we worked with was kind, patient, and easy to work with. I recommend them highly. Very lovely, compassionate people work here. They helped make an extremely difficult time go much smoother for us. Thank you to Elizabeth for her diligent follow up months later to check on our needs or questions. Greatly appreciate her genuine thoughtfulness.”

— PATTI BERENT

“We are currently navigating the loss of our father. Just buried him yesterday. The funeral home was very hard to be in communication with and they absolutely did not listen to some very important requests on behalf of my family. For starters, the music for the service. It’s printed correctly in the program, was confirmed via email, AND I made sure it was on iTunes as requested. They played the music out of order and left out a song that was incredibly important to us and replaced it with a song none of us even knew without ANY communication about why or apologies after. The initial meeting, from my personal experience, felt rushed and like business as usual from their side while we were in shock over the sudden loss of our father. Then we asked, in person, that they cut locks of our daddies hair. We asked in person. Were told to our face it would happen that night. Yesterday my brother asked if it happened and they told him yes. Then upon arrival to get our belongings, was told they didn’t know why he was told that because they DIDN’T do it. Something we can never have or touch again and they weren’t even bothered to do one simple request. I also had to call and email multiple times over a span of three days just to make sure the program was corrected and didn’t get any response until they called me as I was actively in the viewing room with my deceased father. I also feel we weren’t informed about enough of what they offer upon the initial consultation. We had to call ourselves to ask about live stream and other things. Especially would’ve like to have more options on who the chaplain was. If you aren’t religious and/or can’t stand being told to get saved at funerals. They only offer the chaplain and don’t ask if you’d like to bring someone in or not. We very strongly told the funeral home and the chaplain NOT to preach at us and tell us that we needed to be saved. That a verse and a prayer were fine but nothing more. And the entire last portion of my father’s funeral was a sermon telling us to get saved. They’re a decent funeral home, their costs are typical of every other one, the facility is nice, and they aren’t rude people. They did a wonderful job on making my daddy look like my daddy. However, they do not feel compassionate in the least. It’s very much business only and move along. Everything I have mentioned can be confirmed via all of my communications and the video of my father’s service.”

— Cadey Travis

“John Ireland funeral home was sensitive to my needs and very kind to me and my daughters. Their assistance in planning and putting things together was wonderful. Rene's help was the best she made shure every thing worked.”

— K B