Good Shepherd Cemetery

“First of all I want to say the staff is really nice and helpful when it came to making arrangements but one thing I am really unhappy about is there is not enough people in the office to help. I came in wanted to make arrangements but both of the staff were busy helping others in the meeting room and even though they acknowledged me they couldn’t assist me further because the lack of office staff. I find this unacceptable that there’s not enough staff to help or why a big company like the Archdiocese does not hire more people!”

— Lizz Sainz

“I normally don’t write reviews AT ALL, but after what I had seen today I am disappointed. Came to visit my grandparents at 10am. The cemetery visiting hours open at 8am, apparently you aren’t allowed to leave flowers until after 12pm. So I left my flowers for them in the car. Another man comes with flowers, and an employee who works there walked from whatever building is in the back just to tell him no flowers. Then as the employee is walking back, he picks up flowers that were placed for someone and walks off with them. I hope he puts them back at 12, it’s rude and disrespectful. Two hours before 12? What difference does it make lol. It’s literally just flowers. Ridiculous, and unnecessary rules. Be more mindful of people who are grieving, no compassion whatsoever. So just a warning if you place flowers before 12 they’ll probably throw it away.”

— Aiza Borsil

“We had my Mother's Burial on Saturday June 29th. We had all Funeral contracts paid for plus I paid for Saturday Service additional $460 Dollars. But there was no one there from Good shepards Representing for Memorial services . If it was not for Family Memorial Services walking us through the whole thing all steps of what was going to take place,we would of all been lost and waiting for direction! There was no one there but a Security Guard that looked as he was running the whole Cemetery. Is that the way this Catholic Cemetery works? That is unprofessional,it made me and my family feel as if you just took our Money and process my Dear Mother and others loved ones like Numbers on a piece of paper and nothing more. If I knew that this is how my loved one was going to be treated we would of never layed them to rest here at your Lancaster Cemetery. My father was crushed to see that he was lied to to his face and told that Catholic Cemetery was going to be there with him throughout the whole process of his wife for 57 years was going to be layed to rest and he would say his last goodbye. I called on Saturday and requested for help,but never received it. Then I called again after my mother had been buried and I received the answering service,they said they would leave a message for the office to get answers of what exactly happened and to call me back. But here we are on July 5th and no attemp to call me back was made. That confirms what I suspected,this Catholic Cemetery to be nice and helpful until they receive our money and then disguard us and forget we exist. It's wrong wrong wrong!!! What ever happen to Helping Families to say there final Goodbyes. " Respecting our Dead"!”

— Jorge Alvarez