After® Funeral Home & Cremation Services

“I’m glad to see that others have had positive experiences with this company, but unfortunately that was not the case for my family. Our experience was deeply disappointing and added unnecessary stress during an already difficult time. The process was made far more complicated than it needed to be, to the point where we had to order our own death certificates due to a complete lack of follow-through and basic competence from our assigned care provider, Isaac. After completing a survey that states the owner “personally reads” all feedback, we have still not received so much as an acknowledgment or apology. That silence speaks volumes. I would not recommend this company based on our experience, and if you are assigned Isaac as a care provider, I strongly suggest requesting someone else.”

— Courtney Suin

“Terrible Experience - Would Not Recommend I was extremely disappointed with the service we received from After.com. In the beginning, things seemed okay, but as things went on it got horrible. It almost felt like they were more focused on getting the business than providing any kind of compassionate service. The staff were cold and unhelpful, which only made an already difficult time even harder. They didn’t offer the kind of guidance or support we needed during the planning process. This place has caused nothing but stress. And the last thing we needed was stress added to an already overwhelming situation. Here’s the summary of our experience - They received my aunts body from the M.E. And said they needed certain paperwork to get things going. (All of which was given to them within ONE day) My cousin (Aunts daughter) flew in from across country right away to take care of everything. We paid for the viewing package and were hoping to have it done within a couple days. After calling every day checking if we could come down to do viewing, going back and forth, we were told they could do it the 29th - which was maximum time they felt comfortable waiting to do the viewing for decomposing purposes. However they didn’t set a time, just told us to call. (This would have been 13 days after death) We agreed to the 29th & my cousin flew home. She returned the 27th and when the 29th came around we got the run around. They said they were “waiting on paperwork” from the state - but they had already received everything. Then after multiple attempts to contact them throughout the day, we got no response. Which is EXTREMELY frustrating. Then today, the 30th, we got ahold of them and had to threaten them with police presence & legal action. Then and ONLY THEN, did we get a little cooperation. They said we could do the viewing in another week and a half because they have to do “prep” and they don’t have time right now. Um WHAT? It’s been 2 weeks since the death & after constant run arounds- we decided to call other places to pick up my aunt and take our business elsewhere. Also would like to add that when they would call back, it wasn’t to the main number on file who was taking care of everything . Which would cause another run around. For example, the main contact (my cousin) called and ask a question & they would say they would call back. But when they did, they would call her daughter instead of her. This place is a MESS. DO NOT expect ANY help or compassion going here. I expected more professionalism and empathy, especially when dealing with such sensitive matters. Unfortunately, this was far from the experience we had. I would not recommend using this funeral home to anyone.”

— Maggie Teodoro

“I have not received an update since October 17th when I was told things should be ready by end of October. Today is Nov 19th and I've left voicemail, sent emails to two different email addresses and no response. I guess my best bet is to drive the 45 mins there and hope everything is truly ready. Very disappointing experience although the first two weeks went well with frequent updates and communication.”

— Sydney Silversmith