Willis-Reynolds Funeral Home
56 Northwest Blvd, Newton, NC, 28658
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Staff was professional and accommodating Working with us and going the extra mile The online obituary was very helpful”
— Cynthia buchanan
“Great closing & final arrangements company with care and throughness to compassion, courtesy and detail”
— Kenny Campbell
“I had a terrible experience with Willis-Reynolds. I had used them in the past for both the death of my daughter in 2009 and the death of my mother in 2021. Both of those experiences were positive. My experience with my father's death was entirely different. First, when I went to the funeral home to discuss what I needed for him, I met with Amanda. She left me sitting alone in a conference room for oddly prolonged periods of time while she went to get more information or to get something printed. I told her I needed to get more information for the obituary, but she went ahead and posted an incomplete one on Legacy. Then I received a call asking for a copy of my Power of Attorney paperwork. I provided that. The next day I received another call stating that they needed the Health Care Power of Attorney paperwork as well. I provided that. Then I received third call stating that since one had Sr. after his name and one did not, they needed additional proof. All of this even though Hospice had contacted them directly when my father died and verified that I was able to make decisions. So, I had to scan his ID and social security card and send it to them. After that, no one contacted me until days after when my father's ashes were ready to be picked up. By that time, I was at a conference out of state and could not get there. My husband was not allowed to pick them up for me. The final straw was that when the newspaper called them to verify his death in order to have his obituary placed in the newspaper in his home state, they were told there was no record of him. I was told Willis-Reynolds tried to call the newspaper back but were unable to get anyone to answer. Not surprisingly, I called the newspaper, immediately got through, and was able to scan and send a copy of the death certificate. Thank you, Willis-Reynolds, for making a stressful event even more so.”
— Lane Griffith
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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